The service at The Ritz-Carlton was absolutely exceptional. We were treated like royalty from the moment we arrived. The staff went above and beyond to make our stay special, especially Nova from Guest Relations who made sure our anniversary celebration was unforgettable. The room was immaculate, spacious, and beautifully decorated. The hotel's location is perfect, with easy access to a shopping mall and vibrant areas of the city. We were impressed by the delicious food options and the high quality of the meals. I highly recommend this hotel for a truly extraordinary experience.

Exceptional service from friendly staff. Delicious food and beverage options. Great city views from room. Clean and comfortable rooms. Impressive anniversary surprise. Excellent server at dinner. Quality staff who made stay extra special. Fantastic food options on concierge floors

My Easter stay at this hotel was enjoyable overall. I appreciated the spacious room and comfortable bed. The breakfast buffet was a highlight - with a good selection of delicious food and fresh juices. The key location near popular restaurants and shopping centers made it easy for us to explore the city during the day.

The bathroom was not up to par, it lacked cleanliness, and it was not well-stocked with toiletries. The hotel also had some issues with noise levels, especially during the night, which disturbed our sleep.

The breakfast was good and the room was clean. The hotel is located near famous local attractions. It was nice to have a swimming pool to relax in during the hot days.

I didn't appreciate the rude staff who seemed uninterested in helping me. The temperature in my room was impossible to regulate and made sleeping uncomfortable.

I had a fantastic stay at this hotel. The staff was friendly and attentive, remembering my name and going the extra mile to make my stay comfortable and enjoyable. The hotel facilities were luxurious and classy, and the room was spacious, nicely decorated, and well-appointed. Moreover, the location was perfect, strategically situated in an urban jungle, and close to the city's vibrant area.

Nothing, it is perfect.

The hotel's location is perfect for those who want to be in the heart of the business district, with easy access to both the expo center and the luxurious shopping mall. The rooms are well-furnished and comfortable, with great views and free amenities. The service is top-notch and the breakfast offers delicious choices for every taste.

The overall price may be higher than other hotels in the area, but the outstanding service and facilities make it worth it in the end.

Staying here was an unforgettable experience. The exclusive amenities provided by this hotel were luxurious and exceeded my expectations, especially the spa and wellness centre with sauna, swimming pool, and Jacuzzi. The staff pampered me with body wraps, full body massages, and beauty treatments. The treatment room was exceptional and relaxing. The beauty treatments included waxing, manicure, pedicure, facials, foot. The restaurant served breakfast in-room, and the bar/lounge was perfect to enjoy drinks.

The only minor issue I had was the lack of outdoor swimming pool, which I found disappointing. However, the spa lounge made up for it entirely, and I did not miss the outdoor swimming pool much.